Dox Centre Ltd: Registered Office: Building 18, Gateway 1000, Arlington Business Park, Whittle Way, Stevenage, SP5 2SA. Registered in England Number:11958501. Dox Centre Ltd known in this document as “Property Circle”, “we” and “us” As the controller of your data, Property Circle comply with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR). This Privacy Policy details how Property Circle processes your personal data.
Personal data collected, used, stored and transferred by us may include:
• Identity Data including forenames, last name, and
username or similar identifier
• Contact Data including email address and telephone
numbers
• Technical Data including internet protocol (IP)
address, browser type and version, time zone setting and
location, browser plug-in types and versions, operating
system and platform and other technology on the devices used
to access the Property Circle website
• Marketing and Communications Data including your
preferences in receiving marketing from us and our business
partners and your communication preferences
Personal data is collected by us using the following method:
• Automated technologies or interactions with our
website, by using the web enquiry form, processing Identity,
Contact, and Technical categories of personal data.
We use your personal data in the following circumstances and relying on the following lawful basis for processing:
To initially engage with you to discuss your requirements
Identity, Contact
Consent
To administer and protect our business and our Application (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Identity, Contact, Technical
To comply with a legal obligation Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Identity, Contact, Marketing & Comms, Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our products/services, marketing, customer relationships and experiences
Technical
Necessary for our legitimate interests (to analyse customer usage, update our website, to develop our business and to inform our marketing strategy)
We will only use your personal data for the purposes stated above, unless we reasonably consider that we need to use it for another reason and it is compatible with the original purpose. Please contact us for an explanation as to how any new processing is compatible with the original purpose.
If we need to use your personal data for an unrelated
purpose, we will notify you and explain the legal basis
which allows us to do so. Please note that we may process
your personal data without your knowledge or consent, in
compliance with the above rules, where this is required or
permitted by law.
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 2nd Jun 2021. Historic versions can be obtained by contacting us.
You will also have the choice to opt-in to receiving other
related marketing information and related products and
services.
You can opt-out of receiving these types of communications at any time by contacting our Compliance team at info@propertycircle.uk or by clicking on the relevant link in email communications you receive from us.
However please note that your personal information will not be passed to any third-party organisation for marketing purposes.
We have put in place appropriate security measures to
prevent your personal data from being accidentally lost,
used or accessed in an unauthorised way, altered or
disclosed. We also limit access to your personal data to
only those Property Circle staff, appointed representatives,
advisers, business partners and suppliers who have a
business need to know. They will only process your personal
data on our instructions and they are subject to a duty of
confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
When using the Property Circle website, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Some of our external suppliers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
We may also use specific contracts approved by the European Commission that provide the same level of protection for personal data as it has in the EEA.
We only retain your personal data for a maximum of 12 months. After this retention periods if there is no other on-going client relationship your personal data will either be securely deleted or anonymised so that it can be used for statistical purposes but without any method of identifying you individually.
You have the right to:
• Request access to your personal data. This enables
you to receive a copy of the personal data we hold about you
and to check that we are lawfully processing it.
• Request correction of the personal data. This
enables you to have any incomplete or inaccurate data
corrected, though we may need to verify the accuracy of the
new data you provide to us.
• Request erasure of your personal data. This enables
you to ask us to delete personal data where there is no good
reason for us continuing to process it. You can also to ask
us to delete your personal data where you have successfully
objected to the processing (see below), where we may have
processed your information unlawfully or where we are
required to erase your personal data to comply with local
law. Note, however, that we may not always be able to delete
the data for specific legal reasons which will be notified
to you, if applicable, at the time of your request.
• Object to processing of your personal data where we
are relying on a legitimate interest (or those of a third
party) and there is something about your particular
situation which makes you want to object to processing on
this ground as you feel it impacts on your fundamental
rights and freedoms. You also have the right to object where
we are processing your personal data for direct marketing
purposes. In some cases, we may demonstrate that we have
compelling legitimate grounds to process your information
which override your rights and freedoms.
• Request restriction of processing of your personal
data. This enables you to ask us to suspend the processing
of your personal data in the following scenarios: (a) if you
want us to establish the data's accuracy; (b) where our use
of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer
require it as you need it to establish, exercise or defend
legal claims; or (d) you have objected to our use of your
data but we need to verify whether we have overriding
legitimate grounds to use it.
• Request the transfer of your personal data to you or
to a third party. We will provide to you, or a third party
you have chosen, your personal data in a structured,
commonly used, machine-readable format. Note that this right
only applies to automated information which you initially
provided consent for us to use or where we used the
information to perform a contract with you.
• Withdraw consent at any time where we are relying on
consent to process your personal data. However, this will
not affect the lawfulness of any processing carried out
before you withdraw your consent. If you withdraw your
consent, we may not be able to provide certain products or
services to you. We will advise you if this is the case at
the time you withdraw your consent.
If you have any questions or complaints relating to how we use your personal data, or if you wish to exercise any of your rights regarding your personal data, please contact the Information Security & Data Protection Manager by emailing info@propertycircle.uk or by writing to us. We will respond to you as soon as possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.
If you are not satisfied with how the Property Circle
has responded to your enquiry, you have the right to
complain to the Information Commissioner’s Office (ICO), who
is the regulator for data protection in the United Kingdom.
© Copyrights 2023 Property Circle All rights reserved. DOX CENTRE LIMITED (11958501)